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Everything went smoothly. They were professional and knowledgeable.
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Our technician, Will was excellent, very thorough and knowledgeable. He carefully explained everything he planned to do, and kept us updated as he went along. He took photos and videos of his work so we could see exactly what he had done. We are very pleased with the way he worked on system.
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I had about 4 proposals for insulation in various points in my house. Innovative was right in the mix and had an immense amount of knowledge and ideas for my issues. I went back and forth many times deciding what I wanted and they stood by and answered all my questions patiently. The workers that came by to do the actual work were very impressive. They treated my home with respect and did a lot of messy work with no mess left behind. Highly recommend.
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Gary is always efficient and cordial. Unfortunately, we frequently need service- replacing multiple parts or entire units almost every year- which is frustrating. But Gary and our other technicians from Innovative Air are always professional, respectful of our home and good with repairs.
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Antonio and Lorenzo did a great job servicing my boilers. They were exceptionally friendly, extremely professional and very helpful. It’s the people that make the business what it is!
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View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-6ACC139C589F44E698B5DCED026DD6CC Customer stated his water heater is making a loud humming noise with vibration coming from the tank: The customer has a burning Alpine boiler with an HTP Indirect storage tank At arrival, the boiler is on and running for central heating- Normal operations no noise Test the domestic hot water zone- Found that With a call for domestic hot water that there is a loud humming noise coming from the indirect storage tank ( not the pump ) And vibration on the tank can be felt by hand. The boiler went off on a soft lockout. The system reset and began working normally. The circulator pump is operational and supply and return piping all heating. Notice that customer has a three speed pump on highest speed and is a short loop- lower pump speed down and noise quiets down. The cold water street pressure to the home is high at 90psi - this recording was taken both at indirect tan
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-2BE8118D0CF64350B9209BCA8D5EBE4F Customer has multiple issues going on with Systems in his home : Leak at water meter: * The customer brought me down to the basement where he first showed me a leak coming from his water meter that has now become consistent. The leak is at the bottom of the customers water meter. I explained to the customer that he would have to reach out to his water company to have the meter replaced. Smell / noise on first floor: * The customer brought me up to the powder room on the first floor off of the kitchen * There is water damage on the outside wall in the kitchen opposite of the powder room * The customers steam boiler is on and running * You can hear steam leaking inside of the wall from What appears to be the radiator * This is a built-in small radiator- There is no valve to isolate the radiator at this time * This radiator needs to be replaced and walls may need to be ope
to replace the fan motor and the capacitor and to deep clean the blower wheel Removed blower assembly removed defective fan motor Deep cleaned blower wheel installed new fan motor And capacitor reassemble blower assembly Reinstalled blower assembly turn systems on checked blower rotation tested systems operation left system working View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-3F16361EB30C49719E34E388B7F89F6F
Checked hvac system which service left side first floor found the condensate pump was unplugged plugged the pump back in and it came on tested it with one gallon of water and and tested system operations left system working
Checked Trane just fired furnace eight years old diagnosed the fan motor for the blower which supplies the hot air to the home is compromised for the system to operate properly recommend to replace the fan motor and the capacitor and clean the blower wheel for the system to operate as per manufacturer specifications View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-5691216AD43D45F5B82BB7152D2E0E2F Maintenance plan heating
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-E67A0840A5104890BA53F096569D882D Perform maintenance on Mitsubishi ductless equipment- heat pumps - (2) Condensers and (4) Indoor heads: *** Little giant needed to Gain access to the living room, ductless equipment *** * Open up cabinets of indoor ductless equipment * Remove dirty air filter * Open up blower cabinet to access wheel and assembly * Remove turning veins from all units * Chemically sprayed washed and dried indoor air filters * Chemically sprayed, brushed and rinsed, indoor evaporator coil, clean, and clear * Chemically treated Primary pans And added condensate tablets * Flushed and tested all drainage with hot water and confirm no leaks * Chemically sprayed, Brushed and polished indoor blower assemblies * Polished and wipe down indoor blower wheels * Polished and wipe down turning veins and grills on indoor equipment * Reassemble All indoor equipment and install all clean air filters * Test
The client has an oil fire Furnace unit. The client is looking for a company that provides services to systems that operate with oil. No diagnosis or verification was made in this system. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-5D5F477E1C464CF6881BF5F0D1A8E069
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-34D08270794C4BC98B64FE352787E251 Customer has a water leak from the newly installed water heater: Water is leaking from the system, relief valve into a small container underneath. Connect pressure gauge to a hot water heater at arrival And made sure all sinks are closed and there is no call for hot water Raise temperature on water heater to fire main burner- Water Heater is on and running Quickly found that when the water heater is on that the pressure is rising to 150 psi and discharging the system relief valve The expansion tank on the domestic hot water side is bad and needs to be replaced Closed valve to the existing expansion tank and release pressure from the system Remove the bad expansion tank from system piping Installed and secured brand new expansion tank for domestic hot water on cold water supply feed- Open valve back to new Expansion tank Confirm no leaks Raise temperature on water heater
Maintenance on steam boiler 1 Gas Hot Water Steam Boiler: Carrier Steam Boiler- Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners tubes and heat exchanger- ok, vacuumed-ok Check ignition Assembly-ok thermocouple in good condition. Customer also has replacement in stock. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check Automatic water feeder, Automatic low water cut off, Flush boiler multiple times. Check for water leak no leakage at this moment. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for HWH. Check for water leak, no leakage at this time. Check control gas valve-ok Check air Combustion and Draft-ok Run and monitor
Today I arrived on site HWH Leak:Identified the HWH was leaking. Installed a new AO Smith 50-gallon HWH. This HWH is for the DHW zone. Upon arriving at the property, the client mentioned that he has a water leak from the HWH. I proceeded to verify the HWH. I found this HWH leaking water from the internal tank. I showed it to the client and recommended installing a new HWH. I showed you an estimate of the cost of installing a new HWH. The client accepted the proposal. I proceeded to send the information to the office. The office coordinated with the client to install a new 50 gals HWH AO Smith. I proceeded to disassemble the defective HWH. I drained all the water from the existing tank. I cleaned and organized the work area. I proceeded to disassemble the defective HWH. I proceeded to install in new HWH instead. I made all the connections and adjustments necessary to conclude with the installation of the new HWH. At the end of the installation, we proceeded to bleed the
1 Gas Hot Water Boiler: Weil McLain Boiler and x1 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check ignition Assembly-ok. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for HWH. Check for water leak, no leakage at this time. Check control gas valve-ok Check air Combustion and Draft-ok Run and monitored for good operation-ok Perform maintenance on x1 air handlers wi
Today I arrived on site Issue Confirmation: Confirmed the HWH was leaking, resulting in basement flooding. Fault Diagnosis: Determined the HWH was the source of the leak and requires replacement. Resolution: Customer approved the installation of a new HWH. Upon arriving at the property, the client explained to me that the HWH in the basement is leaking water. The client was instructed to close the shut off valves to prevent the passage of water to the HWH. I proceeded to do the visual inspection of the HWH. I found that this HWH is leaking water from the internal tank. I showed him and recommended that he should install a new HWH. I provided the customer with an estimate of the installation cost of a new HWH 50 gals. The client accepted the proposal to install a new HWH AO Smith of 50 gals. I contacted the office and provided the necessary information to proceed to the next step. The customer will have a new HWH installed on that occasion. View visual findings from this job
To replace the igniter and the flame sensor and the neutralizer rocks removedThe igniter and the flame sensor Install new flame sensor and installed new igniter with igniter harness removed condensate trap discarded old neutralizer rocks cleaned condensate trap and installed new Neutralizer rocks turn system on and checked operations left system functional View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-5A5A0FA8C6FF4DF38B9AE4F06B337D31
Today I arrived on site Heating System Inspection:Addressed a heating issue in the master bedroom. Identified the zone as the 2nd-floor heating system. Temperature Adjustment:Found the master bedroom temperature sensor set to 68 degrees. Adjusted the set temperature to 70 degrees. Duct Cleaning:Performed a ductwork inspection. Duct cleaning need to be done. 1st floor and 2nd floor. Upon arriving at the property, the client explained to me that the master bed room does not reach enough heat. I found the air filter clogged. Replace the air filter with a new one provided by the customer. I also found temperature sensors installed in the rooms near the main tstat in the 2nd hallway. I explained to the client that the sensors are not necessary in the rooms near the tstat. Only a temp sensor is recommended in the master bed room which is far from the Tstat. The client also explained that he would like to add a return in the master bed room to improve the airflow recovery in the room.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-AF62C9614D9A4BF2BA5BD44155FE2500 Customer has no heat in the master bedroom for the radiant heating: * Check boiler at arrival- Systems are on and running and second floor radiant heat pump is on and running * Found the boiler pressure low on both system * The backflow preventer is dripping water from the factory gaskets * When trying to feed the water into the boiler- The feeder was stuck open and water constantly filling the system- Feeder was shut down * Systems are equipped with low water cut off * Check the radiant manifold in the master bedroom closet- The zone actuators are opening, but no water is flowing * In the past Gary and myself had reviewed the system and determined that and it’s current state that it is unable to properly purge and bleed the system * The customer was curious about possibly getting the air heating up and running: All zones are closed in the basement * Up in the attic pipin